Your privacy matters to us. IPLBet App collects only the data necessary to operate your account and comply with our licensing obligations. We do not sell your personal data to third parties.
1. Data Controller
The data controller for all personal data collected through the IPLBet App platform is IPLBet Digital Ltd, a company licensed under the laws of Curaçao. For data-related enquiries, contact our Data Protection Officer at [email protected].
2. Data We Collect
We collect the following categories of personal data:
2.1 Registration Data
- Full name
- Date of birth
- Email address
- Mobile phone number
- Residential address
- Username and password (stored in hashed form)
2.2 Verification (KYC) Data
- Government-issued ID documents (Aadhaar, PAN card, passport)
- Proof of address documents
- Selfie or liveness check images (where required)
2.3 Financial Data
- UPI ID or bank account details (for payment processing only)
- Transaction history (deposits, withdrawals, bets)
- We do not store full payment card numbers — these are processed by our PCI-DSS certified payment partners
2.4 Usage Data
- IP address and approximate geographic location
- Device type, operating system and browser/app version
- Pages visited, features used, time spent on platform
- Betting history and preferences
2.5 Communications Data
- Support chat transcripts
- Email correspondence
- Notification preferences
3. How We Use Your Data
We process your personal data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Account creation and management | Contract performance |
| Identity verification (KYC/AML) | Legal obligation |
| Processing deposits and withdrawals | Contract performance |
| Fraud prevention and security | Legitimate interest |
| Customer support | Contract performance |
| Responsible gambling monitoring | Legal obligation / legitimate interest |
| Regulatory reporting | Legal obligation |
| Marketing communications (with consent) | Consent |
| Platform improvement and analytics | Legitimate interest |
4. Data Sharing
We do not sell your personal data. We share data only with the following categories of third parties, and only to the extent necessary:
- Payment processors: UPI providers, Paytm, PhonePe and banking partners for transaction processing
- KYC/AML service providers: Identity verification partners required under our licence
- Cloud infrastructure providers: Secure hosting and data storage
- Fraud prevention services: To identify and prevent fraudulent activity
- Regulatory authorities: When required by law or our licence conditions
All third-party processors are contractually bound to protect your data and may not use it for any purpose other than the services provided to us.
5. Cookies
We use the following categories of cookies on our website and app:
- Essential cookies: Required for the platform to function (session management, security). Cannot be disabled.
- Analytics cookies: Help us understand how users interact with the platform (Google Analytics). You may opt out.
- Preference cookies: Remember your settings such as language and odds format.
- Marketing cookies: Used only with your consent to deliver relevant promotions.
You can manage your cookie preferences through your browser settings or our cookie consent banner.
6. Data Retention
We retain your personal data for the following periods:
- Account data: For the duration of your account plus 5 years after closure (regulatory requirement)
- Transaction records: 7 years (AML/financial regulation requirement)
- KYC documents: 5 years after the end of the business relationship
- Support communications: 2 years
- Marketing data: Until you withdraw consent or request deletion
7. Data Security
We implement industry-standard security measures to protect your data:
- 256-bit SSL encryption on all data transmissions
- Encrypted storage of sensitive personal data at rest
- Multi-factor authentication available for all accounts
- Regular penetration testing and security audits
- Strict internal access controls — only authorised personnel access personal data
8. Your Rights
You have the following rights regarding your personal data:
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Correct inaccurate or incomplete data
- Right to erasure: Request deletion of your data (subject to legal retention requirements)
- Right to restriction: Limit how we process your data in certain circumstances
- Right to data portability: Receive your data in a structured, machine-readable format
- Right to withdraw consent: Withdraw marketing consent at any time
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
9. Children's Privacy
Our platform is strictly for users aged 18 and above. We do not knowingly collect personal data from minors. If we become aware that a minor has registered an account, we will immediately close it and delete all associated data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated to registered users via email. The "last updated" date at the top of this page will always reflect the most recent version.
11. Contact
For any privacy-related questions or to exercise your data rights, contact our Data Protection Officer at [email protected].